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Host/ess Tennis

4 September 2017

Category:
Country: USA
State: Hawaii

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Host/ess Tennis
Resort in Hualalai, Hawaii is looking for a full-time Host/ess Tennis.

Position Overview:
Resort in Hualalai is looking for a Tennis Host/ess who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Tennis Host/ess have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
Join Our Team
Work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. Resort provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.
Responsibilities

  • Provide the guest with personal, gracious and professional service, perceptive to the individual wants and needs.
  • Take ownership of the Tennis Program offered by The Sports Club & Spa, and in partnership with the Head Tennis Professional, to provide the guest with the best possible tennis experience.
  • Perform dual attendant responsibilities in both the spa and tennis. To be available to cover spa attendant shifts if scheduling dictates
  • Opening and closing responsibilities
  • Scheduling of court time, lessons, clinics, round robins, and tournament play
  • Interview and evaluation of guest level of play, and arrangement of matches
  • Organizations and maintenance of guest data bank/guest tennis records
  • Ability to play tennis to provide guest service
  • Basic knowledge of Tennis fundamentals
  • Thorough knowledge of our retail stock
  • Knowledge of different racquet types, grip size, head size, whether the racquet is for a beginner or advanced player
  • Ability to restring and re-grip racquets
  • Demonstrate an enthusiastic approach to tennis to others
  • Maintain the highest standard of cleanliness and organization for the tennis facility. Execute the daily maintenance of the tennis courts and tennis equipment, and ensure availability of rental equipment, towels and balls, and water service.
  • Provide the guest with a thorough knowledge of the Tennis Clubs services and programs offered.

Desired Qualifications and Skills:

  • Successful candidate must possess legal work authorization in United States
  • Ability to accurately read and work with computer systems.
  • Strong Customer Service skills

What to Expect: You Will…

  • Be a champion of the Golden Rule: Do unto others as you would have them do unto you
  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence

How to apply:
Please apply via the URL provided.

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