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Assistant Tennis Professional

1 March 2018

Country: USA
State: Massachusetts

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Assistant Tennis Professional
Resort in Chatham, MA is looking for an Assistant Tennis Professional.

Position Overview:
Resort is seeking to hire a full-time, seasonal Assistant Tennis Pro. The Assistant Tennis Pro is responsible for but not limited to conducting tennis lessons, clinics, round-robins & any other special events as needed.
• Provide tennis instruction, individual and for groups
• Playing in exhibition matches with other pros or guests
• Schedule reservations for tennis court times, lessons & clinics
• Set up matches and custom clinics on request
• Pro Shop Merchandise Sales
• Aid in the design, advertising & implementation of the junior program
• Maintain inventory of all supplies, office & retail
• Completion of daily charges/audit, delivery to the Front Desk
• Accurate record keeping
• Track revenue, daily, weekly, monthly
• Assist in other areas as needed and requested by the Director of Tennis or Director of Recreation
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day
• Maintain positive guest relations at all times
• Be familiar with all hotel services/features and local attraction/activities to respond to guest inquiries accurately
• Resolve guest complaints, ensuring guest satisfaction
• Monitor & maintain cleanliness, sanitation and organization of assigned work areas

• 2+ years teaching experience to players of all levels
• Playing level of 5.0 or above
• Current certification in CPR & First Aid
• Ability to communicate effectively orally and in writing – fluency in English
• Ability to:
• Perform job functions with attention to detail, speed and accuracy
• Prioritize and organize
• Follow directions thoroughly
• Work cohesively with co-workers as part of a team
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Maintain confidentiality of guest information and pertinent hotel data
• Excellent customer service skills; able to establish and maintain effective working relationships with guests and other employees
• Ability and willingness to work evenings, weekends and holidays as needed
• Able to spend long periods of time in the sun and on your feet
• Office/Computer Skills
• Proficiency in foreign languages
• Retail Experience

How to apply:
Please send your resume to the email provided.

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