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Tennis Instructor

16 May 2018

Category:
Country: USA
State: California

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Tennis Instructor
Athletic Club in San Jose, CA is looking for a Tennis Instructor.

Position Overview:
Our Tennis Instructors are responsible for teaching high quality individual and group lessons. Tennis Instructors support the Tennis Directors, the Tennis Department, and Club Team in providing high level customer service, exceptional program delivery, and participation in Club-wide programs, events, and goals. The Tennis Instructor position is part-time and reports to the Tennis Director of Operations.

Instructors….

• Energizes others; develops and fosters team spirit. Sets a tone of professionalism.

• Fosters an ethical work environment and demonstrates integrity.

• Has extraordinary people skills including the ability to develop rapport with others. Addresses all members by their proper name.

• Provides the highest level of customer service when dealing with member concerns and complaints. Proactively works to resolve any issues that are brought to their attention. Properly directs any concerns that they are unable to resolve.

• Follows established guidelines for documentation and communication.

• Appropriately, privately and professionally communicates to the Tennis Director any concerns that are beyond the scope of their responsibilities.

• Graciously acknowledges constructive feedback from the Tennis Director and applies themselves to improve the areas of concern.

• Demonstrates a willingness to assist in various tasks as requested.

• Upholds all club policies including dress code, customer service standards and telephone etiquette.

• Maintains USPTA or USPTR certification.

• Ensures notification of customers upon cancellation of class(es) due to rain or other circumstances.

• Ensures that courts are always ready to accommodate programs, including, but not limited to, making sure courts are clean of debris and stray balls, making sure water jugs are full.

• Ensures that the facilities are safe, reporting any damaged items or safety concerns to General Manager of Facilities, and follows through until resolved.

How to apply:
Please apply via the URL provided.

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