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Director of Racquet Sports

28 May 2018

Country: USA
State: Vermont

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Director of Racquet Sports
Club in Quechee, VT is looking for a full-time Director of Racquet Sports.

Position Overview:
Director of Racquet Sports will provide leadership, foster teamwork and assist in supervising the entire Racquet Sports Operations Department and is responsible for promoting, planning and directing all tennis activities, ensuring a high level of member satisfaction at all times while balancing operating performance.


1. Assists Club Manager with the Club’s racquet sports budget planning processes including annual operating goals and Tennis Center ROI. Makes corrective actions as necessary to help assure the budget goals are attained and provides requested financial reports regarding racquet sports activities.

2. In conjunction with Human Resources is responsible for hiring, training, supervising, scheduling, setting performance standards, writing and administering reviews when necessary administering disciplinary action up to and including termination of employment of all Racquet Sports employees in accordance with QLLA policies and procedures.

3. Effectively staffs and operates the Racquet Sports Shop, tournaments, regular play, and lessons.

4. Provides requested financial reports regarding tennis activities.

5. Ensures the proper and timely collection of all charges and fees associated with all tennis activities.

6. Manages racquet sports shop purchasing, merchandising, and inventory control.

7. Supports the development of new programs, services and events that will contribute to the growth of the Club.

8. Manages projects as assigned by the General Manager.

9. Meets as needed and as directed with other department heads and committees to coordinate the efforts of QLLA’s racquet sports operations.

10. Attends Racquet Sports/Tennis Committee meetings as the designated QLLA representative.

11. Interprets and enforces racquet sports rules and regulations, and Club policies, rules and regulations.

12. Represents the Club in tournaments as approved by the General Manager, participates in ProAms with members, and organizes and conducts Club tournaments.

13. Directs all racquet sports-related activities in accordance with the Club’s approved policies, Articles of Incorporation, By-Laws, Zoning Ordinances and policy’s set for by the General Manager and the Board of Trustees, and as assigned by the Assistant General Manager.

Education / Training / Certifications:
• Five years’ experience in racquet sports instruction to all age groups, along with similar experience in organizing tournaments.
• Previous experience in a private club or resort-oriented operation.
• Proficiency in Microsoft Office Suite, as well as NorthStar or similar Club Management software.
Decision Making Authority:
The Director of Racquet Sports is expected to make decisions concerning the day-to-day operation of the racquet sports programs and activities that are within the area of responsibilities and are consistent with the prevailing department and Club policies.
Financial Responsibilities:

1. Per operational and capital budget approval.
2. Responsible for compliance and outcome of operating and capital budgets for department
3. Submission of financial and usage data as requested by General Manager. Standards of Performance
1. Successful accomplishment of duties and responsibilities.
2. Achievement of specific initiatives as annually agreed upon with the General Manager.
3. Overall effectiveness in implementation of the approved strategic and business plans.
Working Conditions:

This is an on-the-court position and may require extensive physical activity with occasional lifting of over 40 lbs. Balancing, stooping, reaching, standing, walking, lifting, grasping, talking, and hearing. Visual acuity to perform an activity where the seeing job is at or within arm’s reach. Subject to both environmental conditions: activities occur both inside and outside including, but not limited to indoors, outdoors, service areas, and in a variety of weathers.

This position is Full-Time exempt position. During the off-season months, this position will require attention to all aspects of the racquet sports operations.

How to apply:
Please send your resume to the email provided.

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