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Tennis Professional

26 June 2018

Country: USA
State: Texas

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Tennis Professional
Fitness Club in Colleyville, TX is looking for a full-time Tennis Professional. $50,000 to $90,000 compensation.

Position Overview:
Reports to: Tennis Manager
Direct Reports: None
FLSA Status: Non-exempt
Provide excellent tennis instruction and customer service to encourage repeat business.

Major Duties & Responsibilities:
Member Experience Management
• Develop safe, professional, and comprehensive tennis lessons and programs to ensure students develop along a pathway that will encourage continued involvement and a positive NPS.
• Monitor, demonstrate, and instruct students on proper technique, tactics and strategies to improve their overall tennis game.
• Understand and execute Club branded programs, including and especially SMART and Play.Learn.Love.
• Embrace and execute student centered learning and rally based teaching.
• Ensure students understand tennis rules, scoring procedures, safety rules and tennis etiquette.
• Ensure all tennis facilities and equipment are clean, organized and in good working condition.
• Quickly and efficiently respond to member questions, comments, and concerns.
Sales & Promotion
• Involve members with programs, tournaments and special events, fully utilizing available marketing support and tools.
• Actively participate in the system wide sales effort with Membership Advisors and Member Activities, ensuring tennis is an integral component of the Club brand
• Actively participate in integrating new members into the Club tennis program.
• Identify inactive tennis players and re-engage them in appropriate programs.
• Actively develop a positive image for Club Tennis in the community through involvement with schools, community education programs, charities and fund raisers.
• Promote and sell Tennis programs, lessons, court time, equipment, etc. and encouraging repeat business
• Work closely with other Club business units to raise awareness about Tennis and look for ways to partner with them in improving the member experience
• Continually increase knowledge of all Club programs, products, and services and promote them to students

Financial & Budgetary
• Achieve or exceed monthly revenue and lesson goals.
Managerial & Supervisory
• Attend department and “all club” meetings.
Responsibilities of All Positions
• Support and articulate the Club Fitness mission statement.
• Adhere to company policies and procedures.
• Ensure cleanliness of the club using all 5 senses:
• Sight to ensure club is neat and orderly.
• Sound to ensure music/sound levels are appropriate.
• Touch to ensure floors, countertops, etc are clean and dry.
• Taste to ensure food & beverages in the café are up-to-standards.
• Smell to ensure the club is fresh and odor free.
Customer Service:
• Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.

Safety responsibilities
• Comply with all company safety rules.
• Use all required safety devices and personal protection equipment.
• Report accidents and injuries to supervisor as soon as possible.
• Participate in safety training and safety inspections.
• Suggest methods of preventing hazards to safety committee.

Minimum Qualifications
• High School diploma or GED
• experience teaching tennis lessons
Licenses / Certifications / Registrations:
USPTA/PTR certification
CPR/AED certification received within 30 days of hire
Knowledge, Skills, Abilities and Other Characteristics
• Excellent customer service skills, friendly, outgoing, and positive attitude.
• Ability to build positive relationship with members and team members.
• Excellent communication skills.
• Ability to resolve conflicts in a professional, tactful manner.
• Comfortable working with all age groups.
• Ability to multi-task and learn quickly.
• Excellent time management and organizational skills.
• Thorough knowledge of the game of tennis.
• Effective teaching styles and techniques.

How to apply:
Please apply via the URL provided.

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