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Tennis Specialist

10 July 2018

Country: USA
State: New York

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Tennis Specialist
Upscale Resort in New Paltz, NY is looking for a seasonal Tennis Specialist until 9/9/2018.

Position Overview:
Assist the Tennis Professional with shop operations and court maintenance to maximize usage and revenue. Maintain a safe environment at the Shop. Rent bicycles and helmets to our guests by properly sizing and fitting for their bicycle ensuring their safety.


• Record and coordinate all court and lesson reservations.
• Use a PC to process payment and implementation of data into a software program
• Responsible for all daily office procedures, such as answering the phone.
• Organize and run all social doubles mixers and events at the Tennis Courts when the Professional is not available.
• Fill-out guest voucher forms for all items purchased at the Shop.
• Operate the cash register to record all sales in the Shop.
• Operate the Ser-Ace golf cart in order to groom by sweeping and rolling the courts.
• Water the tennis courts as conditions demand.
• Apply calcium chloride to the court surface as conditions demand.
• Maintain a clean and orderly appearance of the interior of the Shop, Wheelworks Shop, the tennis courts, and the surrounding area.
• Fill water coolers on the tennis courts every day and empty trash cans on a daily basis.
• Recommend and sell merchandise in the shops.
• Communicate clearly and effectively with the Tennis Staff and other Resort service staff.
• Play tennis with guests as need arises.
• Operate Tennis Mate machine and/or tennis ball machine.
• Conduct regular inventory of beverages and other merchandise in the Shop and replenish as needed.
• Inventory and inspect merchandise as it is received.
• Maintain a cleanliness of the shop area; including: shop appearance, equipment, merchandise, and conduct routine maintenance of items such as bicycles, and other equipment.
• Complete sanitation protocols and record daily.
• Lead guests on a daily guided mountain bike ride up to 8 miles.
• Record guest usage of bicycles.
• Explain rules and regulations for using the bicycles in a clear manner.
• Familiarize self with all bike trails.
• Distribute and highlight suggested routes on Bicycle maps.
• Coordinate completion of bicycle assumption of risk form.
• Speak clearly to groups of 1-15 people.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
• Maintain safe and pleasant environment for the guests.
• Work in a manner that will not endanger self or others.
• Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
• Adhere to Resort dress and grooming standards at all times.
• Demonstrate knowledge for the rules for playing Tennis, Disc Golf, Croquet, Lawn Bowling, Horseshoes, Volleyball, and Basketball.
• Demonstrate knowledge and appreciation of nature and the outdoors.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Identify safety hazards and inspect the work of others by sight, sound, and/or smell. Ensure hazards are corrected.
• Work other areas of Activities on a regular basis, such as: Boat Dock, Kids’ Club, Information Summerhouse, Tennis, Campfires, and special events.
• Work flexible or changing days and hours; including days, nights, weekends, holidays, and occasionally up to 14 hours per shift.
• Handle adversity, change or emergency situations calmly and with a level head.
• Analyze problems and develop and implement action plans to address problems.
• Demonstrate patience with children (age 2-17) as well as adults.
• Memorize a history tour of the grounds, trails, and story of Resort
• Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 75 pounds from ground level to waist level and carry a distance of up to 75 feet with/ without assistance. Walk up to 7 miles per day.
• Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.

• Experience or potential in a people-oriented job or potential for success in a people-oriented job preferred.
• At least 18 years old.
• Valid driver’s license.
CPR/First Aid certification strongly preferred.

How to apply:
Please send your resume to the email provided.

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