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Tennis Center Office Manager

23 August 2018

Category:
Country: USA
State: Georgia

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Tennis Center Office Manager
Tennis Center in Atlanta, GA is seeking a full time office manager to run the front desk operations. Includes annual salary and 2 weeks paid vacation.

Position Overview:
RESPONSIBILITIES
• Ensure the successful operation of all front desk activities and the overall satisfaction of the customer
• Oversee and direct management of front desk personnel including training, staffing, scheduling front desk shift coverage
• Oversee financial operation of the front desk including accurate and timely customer payments, daily cash out, deposit preparation and cash replenishment
• Direct all court scheduling and reservations including open play, league play matches and practices, tennis instruction, USTA tournaments, special events and community outreach programs
• Responsible for coordinating and billing for all special events and tournaments including court fees, fees for extra staffing, extra supplies, etc.
• Responsible for successful operation of the online court reservation system, point of sale system
• Run monthly reports for counter sales, court schedule and events activity
• Work 3-4 front desk shifts per week; expected to fill in occasional extra days, nights and weekends when counter staff employees are sick, on vacation or otherwise short staffed.
• Ensure customer satisfaction

REQUIREMENTS
• 3-5 years of office management experience or equivalent
• Tennis background is a bonus
• Ability to work well with customers, pros, staff
• Must be computer proficient including Microsoft Windows, Word and Excel
• Strong communication skills
• Strong organizational and multitasking skills
• Good problem solving skills with management mindset
• Well groomed appearance and friendly, professional demeanor
• Attention to detail

COMPENSATION AND BENEFITS
• Annual salary
• 2 weeks paid vacation per year

How to apply:
Please send your resume to the email provided.

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