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Director of Tennis

8 March 2019

Category:
Country: USA
State: Texas

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Director of Tennis
Club in Dallas, TX is looking for a full-time Director of Tennis. Generous compensation package including salary, commission, bonus and more.

Position Overview:
The Director of Tennis “DOT” at the Golf Club will lead one of the most elite tennis operations and facilities in the South, while having the opportunity to drive significant impact through program creation and refinement. If you possess superior customer service skills, are a charismatic leader with an entrepreneurial spirit, and embrace rich traditions and values, this is your career opportunity.

Golf Club, one of Dallas, Texas’ most prestigious private clubs, is seeking to place a highly capable professional with strong leadership experience as the DOT. A positive, innovative and energetic approach to Golf Club’s programming and duties is essential. In addition to the future DOT’s leadership and teambuilding skills, a focus on family and social activities for all levels of players is paramount. The candidate must be able to demonstrate proven written and verbal communication skills. Visibility, member engagement, and authentic enjoyment of building member relationships is critical, as is the ability to relate to committees in a professional, respectful and diplomatic manner.

Golf Club is looking for a DOT who will replace a successful, long-tenured staff member. The new DOT will bring the department to the next level by expanding adult, junior, social and competitive programs to meet the ever-changing needs and demands of Golf Club’s membership.

The DOT position is comprehensive and must ensure successful achievement of the mission and objectives of Golf Club. The successful candidate will be responsible for overall operation of the Tennis Program, including tennis, pickleball, pro shop, programming and staff. The DOT is a highly visible position requiring strong presence, leadership and communication skills with both members and staff. The DOT is expected to be the leader of the Tennis program by passionately promoting the games of Tennis and Pickleball. These traits must resonate through all staff members.

Golf Club employs a loyal, professional and accomplished tennis staff and wishes to continue this tradition. The working environment at Golf Club is one of professionalism and respect, and Golf Club prides itself on the positive relationships it maintains with its staff.

Under the direction of the General Manager, and in coordination with the Tennis Committee, the DOT administers the policies, procedures and programs of Golf Club relating to all racquet sports.

The general roles and responsibilities of the DOT will be to deliver a range of services customarily provided by a Master or Elite USPTA/PTR professional. These services will include, but will not be limited to:

Leadership
• Be a passionate ambassador for all racket sports; require the same of the staff
• Assure consistent, highly ethical, efficient and seamless daily operation of club-wide tennis operations; provide members and guests with an environment that meets the values of Golf Club
• Oversee departmental programs and services to meet or exceed member satisfaction
• Supervise, lead and mentor all teaching professionals, pro shop staff and seasonal interns (staff size of approximately 9)
• Work in tandem with Golf Club’s highly regarded tennis staff
Programming
• Organize, schedule and manage tournaments, clinics, round robins, social events and other tennis related activities to maximize members’ access to and enjoyment of the tennis facilities
• Create comprehensive events and activities to include social, competitive and instructional programming for all levels
• Provide organizational and structural support for league team tennis practice and play. Provide a fair and equitable system for teams to be organized and governed
Administration
• Oversee department POS operations to ensure accurate member billing and accurate sales/activity reports
• Attend all senior staff, Tennis Committee and some sub-committee meetings. Responsible for drafting the Tennis Committee agendas in coordination with the General Manager and respective Tennis Committee Chair
• Operate a high-quality merchandise and retail operation in the Golf Club’s Tennis Shop, ensuring product expectations are met
• Manage all staff scheduling
• Conduct regular staff meetings within the Tennis operation to ensure effective communications
• Enforce all of Golf Club’s Rules and Regulations governing use of the facilities, equipment, dress code and sportsmanship as set forth by Golf Club
• Prepare tennis promotional items and event results for Golf Club’s website, bulletins, e-blasts, etc.
• Oversee the annual budget process, monthly financial performance and weekly payroll management (Golf Club’s tennis budget is approximately $730,000)
• The following positions report to the DOT:
• 5 assistant professionals
• Merchandiser/Pro Shop Manager
• Pro Shop staff
Instruction
• Develop and implement a teaching philosophy that embraces Golf Club’s values and traditions; incorporate standardized teaching methodologies as appropriate
• Provide an appropriate amount of private and group lessons to both adults and children; oversee lessons taught by all professionals
• Play tennis and pickleball, and provide instruction to members of varying skill levels to encourage skill development and relationship building
Junior Tennis
• Develop and implement a high-level and respected junior program that meets the demand of all junior abilities. Program should be comprehensive, creative and innovative for all levels of junior play
• Proficient in the “USTA’s 10 and Under” initiative on teaching protocol
• Coordinate instruction, competitive playing and team opportunities for all juniors

EXPERIENCE, QUALIFICATIONS and SELECTION CRITERIA

The ideal candidate should be an engaging and polished professional with a minimum of five (5) years of experience as a Director of Tennis in a private club setting.

A minimum of 5 years of progressive leadership/racquets management experience in (preferably) a private
member-owned country club with multi-dimensional operations, or leading racquets operations outside of
the club industry in a similar hospitality operation.

A head professional at an extremely successful club and tennis program will be considered.

Knowledge of other racket sports and programming is a plus.

A resume indicating progressively more responsible positions and demonstrating experience in delivering both group and individual instructional programs to players of various age groups and skill levels. Additionally, the candidate should have a proven history of high ethical standards.
Experience
• Motivator and leader who can bring out the best in others by setting clear goals and expectations, holding them accountable for outcomes, by providing consistent feedback, support and through respectful interaction and professionalism
• History of innovation and a champion of new ideas and initiatives; looking to consistently improve member experiences and operational efficiency
• Verifiable strength in working closely with boards, committees and other key contributors to developing and executing the club’s vision
• Exemplary communication (written and spoken) and interpersonal skills; ability to work with committees
• Proven ability to attract, hire, develop and lead a high performing team of professionals while setting standards of performance appropriate to perpetuating the traditions and values of Golf Club
• Exhibit excellent organizational, technological and time management skills
• Running and organizing successful women’s, men’s and junior tennis team programs
• Developing and staging intra- and inter-club events
• 5.0 tennis playing competency or above
Qualifications and Personal Attributes
• Member focused; delighted to meet the expectations and requirements of members and their guests
• Possess high energy and genuine desire to interact actively with the membership on a professional and hospitable level
• Works well and is well respected by others
• Understands Golf Club’s values and exemplifies the Golf Club’s culture
• Keen problem-solving skills
• Strong operational management record
• Mentor to his or her staff
• Entrepreneurial spirit to create new programs while respecting current desires and traditions
• Strong time management skills given broad range of activities and demands
• Comfortable publicly speaking
• Personal character and charisma
• Industry talent leader (can assemble high-performance and talented team who work well together)
Selection Criteria
• Breadth and depth of experience as a tennis professional
• Degree of experience in similar settings
• Ability to articulate a compelling vision for the future of Golf Club’s programs
• Demonstration of technical competence

EDUCATION AND CERTIFICATION

The ideal candidate should have earned a college degree and have USPTA/PTR Master Professional or Elite Professional certification. The successful candidate will possess a high-level of proficiency in both playing and teaching the sport of tennis, including certification.

SALARY AND BENEFITS

Golf Club offers a generous compensation package including salary, commission, bonus, family college scholarship program and a benefits package that is commensurate with qualifications and experience and befitting a club of the stature and significance of Golf Club.

How to apply:
Please apply via the URL provided.

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