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Director of Racquet Sports

11 July 2019

Country: USA
State: New Jersey

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Director of Racquet Sports
Club in West Orange, New Jersey is looking for a full-time Director of Racquet Sports.

Position Overview:
Director of Racquet Sports to lead its very active racquets program. Details of the position are outlined below. With the support of an excellent team of professionals, the Director of Racquet Sports is dedicated to the delivery of a comprehensive, best-in-class tennis, paddle and pickle ball program for the club’s members, their families, and their guests. The Director of Racquet Sports reports directly to the General Manager in conjunction with the Racquets Committee and will provide relevant and timely updates on Department activities to the GM and Racquets Committee as agreed upon. As a Department Manager, the Director of Racquet Sports works closely with other Department Managers and staff to ensure successful operation of the Racquets program, and coordination with other club departments. This new professional will help develop goals and work within the defined operational objectives of the club to deliver upon the expectations of the membership. The position requires a strong personal and professional presence underscored with effective, diplomatic and nuanced communication skills. The Director of Racquet Sports will support, manage and empower a year-round team of Assistant Professionals and Pro Shop Staff. Staffing levels for each season will be agreed upon between the new Director and GM. The Director will also be responsible with managing a best in class pro shop with a diverse and attractive offering from leading vendors. Working with the GM and Controller, the Director of Racquet Sports will prepare an annual operating budget and an annual forward-viewing capital budget plan. The Director also works with the Racquets Committee to plan and execute a variety of social events. The new professional will be naturally friendly with a supportive leadership style and will have a desire to mentor and develop an ambitious Assistant Professional staff.

Essential Functions and Expectations:
• Exceptional verbal, interpersonal and written communication skills are an important skill set, including an ability to display active listening, build consensus and demonstrate empathy.
• The new Director shall be readily accessible to members and staff and have an understanding of, and preferably experience working with a Racquets Committee in a member-owned private club, while reporting directly to the GM.
• Experience in hiring, training and developing quality and highly regarded Assistant Professionals.
• A history of supporting, communicating and coordinating clearly with other Department Managers in previous roles.
• Known for being a passionate ambassador for tennis, paddle tennis, pickle ball, and a club’s total racquet sports program.
• Ensure that the day-to-day operations of the Racquets Department are seamless, consistent, efficient and supportive of the club’s mission.
• Build upon the club’s existing successful programs while judiciously building consensus among all stakeholders to introduce creative and relevant, member-centric programming.
• A high-level tennis and paddle player and accomplished teacher who is as comfortable on the court with a large group, as with a private lesson.
• An acute awareness of developing trends in emerging racquet sports, including the ability to teach, develop programming and earn professional certification in pickle ball.
• Manage the club’s league tennis program which currently fields junior teams, ladies’ teams and men’s teams.
• Enthusiastically promote and execute a variety of engaging and relevant social events.
• Ensure that all facilities and amenities are maintained to the highest standards.
• Ensure timely and accurate billing and reconciliation of member charges.
• Manage the Racquets Department annual operating budget.

Personal Traits / Experience / Education / Certification
• A history of at least 3-5 years as a Director of Tennis or Director of Racquet Sports of an active program at a member-owned country club.
o Note: Professionals who do not have the designated level of experience, but who are USPTA Elite Professionals and have comprehensive experience as a Head Professional or other role reporting directly to the Director of Tennis/Racquet Sports in a similar private-club environment, are strongly encouraged to apply for this position.
• An accomplished and highly regarded Tennis or Racquets Professional who can present a verifiable history of ongoing successes in private clubs, demonstrating progressively greater responsibilities and increased accountability over a defined career pathway.
• Recognized for being creative in developing morale within the staff and attracting and retaining a high-performing team.
• Demonstrates a passion and have a demonstrable history of participation in the tennis industry.
• A proven and enthusiastic spirit for the private club industry and exceptional member experience which flows through to the professional’s Assistant Professionals and team members.
• The ability to work well, cooperatively and efficiently within an active committee system.
• The highest professional certification (USPTA Elite or Master Professional or PTR equivalent, and IPTPA or PPR certified), and ongoing participation in continuing education is required.
• A Bachelor’s Degree is preferred, however demonstrable success and extensive, specific experience in a similar private club environment will be considered as an alternative.

Compensation / Benefits / Professional Support:
• A very competitive compensation package is offered with this position, to include an excellent base salary and revenue generated from teaching activities.
• A 401K plan is offered as well as health insurance for the professional, educational allowance, employee meals, vacation and professional dues.

How to apply:
Please send your resume to the email provided.

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