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Tennis Professional (Jr. Tennis)

22 August 2019

Category:
Country: USA
State: Massachusetts

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Reports to:
Owner, General Manger, Assistant General Manager, Financial Controller, Tennis Director

All Technical Professionals are required to sign reasonable non compete

Tennis Professional (Jr. Tennis)
Growing Tennis Program in Shrewsbury, MA is looking for an experienced Jr Program builder. Small base salary, Court Rate + Departmental bonus for exceeding goal.
Health Care and PTO for 40+ hours.

Position Overview:
All Clinics have ratio’s that must be adhered to.

Priorities

• The Tennis Professional Is responsible for growing the net profitability of Tennis programming assigned to them by the Tennis Director.
• The Tennis Professional is responsible for exceeding all other financial or participation goals regarding assigned Tennis instruction and any other assigned tennis programs, clinics, drills, teams, camps etc.
• The Tennis Professional Is responsible for acquiring new, and retaining existing tennis business.
• The Tennis Professional Is responsible for exceeding client expectations for service and for exceeding client expectations for instruction at every interaction.
• The Tennis Professional Is required to always maintain up to date and accurate court bookings.
• The Tennis Professional Is required to enforce the club’s cancelation policy. The club’s cancelation policy is a 24-hour cancelation notice or full charges will be charged to client.
• The Tennis Professional Is required to enforce the club’s makeup policy. The club’s makeup policy is “there are no make ups with the exception of those caused by weather related club closures”. Weather related club closure makeups will be during a club specified time an only during the club specified time.
• The Tennis Professional Is required to work a varied schedule including some nights, weekends and holidays.
• The Tennis Professional Is required to wear tennis Pro uniform every work day whether onsite or offsite or satellite location.
• The Tennis Professional Is required to clock in and out each day.
• The Tennis Professional Is required to sign and abide by The Shrewsbury Clubs Tennis Pro Non-Compete Agreement.
• The Tennis Professional Is not permitted to teach any clients that are not processed through, and paid for through, The Shrewsbury Club without prior written consent of the General Manager.
• The Tennis Professional Is required to submit their payroll by Monday 9am to the Tennis Director.
• The Tennis Professional Is required to follow up with any unpaid client within 24 hours by email, phone and text for the lesson, clinic, drill, camp or any other instruction. It is understood that Is responsible to be The Tennis Professional the initial contact for unpaid or outstanding tennis related balances, before the responsibility is handed off to the business office.
• The Tennis Professional Is required to ensure they maintain immaculate tennis courts and facility.
• The Tennis Professional Is required under the direction of the Tennis Director to Schedule, administer, and supervise (when necessary) all USTA tournaments, practices, matches etc.
• The Tennis Professional Is required to enforce all club policies for all Jr. tennis staff, members and guests.
• The Tennis Professional Is required to set standards for the front desk, working with the Front Desk Director for payments, bookings, and accommodating all tennis inquiries and functions.
• The Tennis Professional Is required to prepare and update database records, mailing lists and rosters.
• The Tennis Professional Is required to promote and market (pre-sell), # of participants vs. budgeted #, and report weekly.
• The Tennis Professional must maintain current and up to date CPR & First Aid certifications.
• The Tennis Professional Is required to with the Tennis Director, prepare and implement contingencies in the event of inclement weather.

Other Duties & Requirements.

• The Tennis Professional Is required to always being punctual, clear, and timely in any communication.
• The Tennis Professional is always respectful and aggressively friendly to both clients and staff and understand the importance of a positive team approach to the workplace.
• The Tennis Professional Supervises, trains, and develops Jr. Tennis Pro’s.
• The Tennis Professional is responsible for Increasing club member participation and retention by actively, constantly & personally promoting all clubs programming.
• The Tennis Professional should make suggestions to Improve the physical conditioning, supervise and suggests injury prevention of tennis players under their instruction.
• The Tennis Professional must be fully aware of all programming in and outside the tennis department.
• The Tennis Professional is to Assist in the daily set-up and take-down of court equipment.
• The Tennis Professional is to receive feedback in a positive manner. Must be open to constructive criticism and direction from Owner, General Manager, Assistant General Manager and Tennis Director or any member of management.
• The Tennis Professional is expected to continue their personal development and tennis education to further enhance all programming.
• The Tennis Professional should constantly express great enthusiasm for the game of tennis.
• The Tennis Professional must be willing to cross sell other aspects of The Shrewsbury Club to tennis participants.
• The Tennis Professional must attend individual department meetings and general staff meetings.
• The Tennis Professional will perform ANY duties assigned by Owner, General Manager Assistant General Manager, to the standard required by them and with good grace and a positive attitude.

Requirements:
• Must have two or more years of tennis pro experience with managerial responsibilities.
• Always embody an enthusiastic, friendly, humble, and positive manner.
• Possess a NTRP rating of 5.0 or higher with collegiate playing experience
• Hold and maintain at least one nationally recognized certification in tennis.

How to apply:
Please send your resume to the email provided.

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