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Director of Racquet Sports

4 September 2019

Country: USA
State: New Jersey

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Director of Racquet Sports
Tennis Club in Short Hills, New Jersey is looking for a full-time Director of Racquet Sports.

Position Overview:
The Director of Racquet Sports (DoRS) is a full-time, year round, highly visible position requiring strong presence, leadership and communication skills with members and staff alike. The DoRS position reports directly to the General Manager and works closely with Chairs of the Tennis, Paddle and Squash Committees, and the entire club staff. The position is comprehensive and must ensure the successful achievement of the mission and objectives of the Club. The DoRS is responsible for all aspects of the racquets program, related activities and racquet facilities. This will include programming and staffing. The DoRS is expected to be the leader of the racquets program by passionately promoting the games of tennis, platform tennis, and squash.

The Required Scope of Services:
A successful Director of Racquet Sports at the Club will create a culture of member engagement, enthusiasm, and participation at all skill levels. The DoRS serves as the ambassador and pro for all the Club racquet sports. He/she will manage all racquet personnel with full responsibility for hiring, training, discipline, and performance reviews.

He/she is responsible for designing, planning, and implementing all racquet programming, including fun social events, competitive events, inter and intra club events,clinics, and instruction.

The DoRS will work on increasing racquets​ participation for existing members and create a dynamic program for prospective player​s ​to be attracted to a year-round racquets program. This effort will include promoting ​and developing​ dynamic ​junior racquets programs and engage and promote adult players of all ages, genders and abilities.

The DoRS will oversee the Club staff in setup, maintenance and breakdown of the tennis courts each season. The DoRS will work and consult with the facilities manager to ensure all 7 hydro har-tru courts, the 5 platform tennis courts and the 2 international squash courts are properly maintained. The DoRS will work with the Club to own, operate and maintain the inventory of racquets, paddles, string, soft goods and all other merchandise to meet the membership’s needs.​ ​The DoRS is expected to be on-site for a considerable amount of time, including some weekends and holidays during the busy season.

The general roles and responsibilities of the DoRS will be to deliver a range of services customarily provided by a Master or Elite USPTA/PTR tennis professional. DoRS will provide such other services as commensurate with the position of Director of Tennis or DoRS at other first-class clubs in the area.

Required Education and Experience:
The ideal candidate should have:
●A minimum of 3 years of experience as a Director of Tennis and/orRacquets/Head Professional in a similar equity club setting with a resume indicating progressively more responsible positions.
●A proven track record of excellence in tennis/platform tennis instruction and programming. Squash teaching experience is preferred but not required.
●Instructor certifications by an accredited teaching organization in both tennis and platform tennis (if not currently certified must commit to become certified within three months of the start of term). Squash certification is preferred but not required.
●Experience recruiting, leading and directing a team of instructors both year-round and seasonal.
●Experience with procurement of equipment and supplies for racquet sports activities in accordance with budget.
●Ability to be an independent, self-starter requiring minimal supervision.
●A high level of attention to detail and ability to multitask.
●Excellent oral and written communication skills.
●Organizational, financial and managerial skills, possessing a working knowledge of member owned club budgeting and accounting practices. Computer skills helpful.

Personal Qualifications:
●Strong character and values.
●Exhibit high ethical standards and an appropriate professional image.
●Positive attitude, responsiveness, and passion for member service.
●Enthusiasm and encouragement on and off the court to players of all ages and abilities in an effort to engage them in the racquets program.
●Excellent interpersonal skills with a strong ability to work with a committee structure.
●Possess verifiable ability to attract, hire, develop and lead a high performing team of professionals while setting and maintaining standards of performance appropriate to perpetuating the traditions and values of the Club.
●A minimum level of 11 UTR or 5.0 NTRP tennis playing competency, and comparable paddle skills. High level squash competency and skills are preferred but not required.
●Understanding and commitment to developing juniors.
●Commitment to substantial, daily on-court play and teaching for both tennis and paddle programs.
●Strong knowledge of clay/har-tru court management and maintenance.

Essential Job Functions:
●Serve as a passionate ambassador of the Club racquet sports programs across the Club and with the ability to transfer that passion to colleagues and staff.
●Provide quality leadership and a positive, highly visible and engaging style. A genuine, accessible and approachable personality is an essential element of success.
●Observe and abide by the Club rules as established by the Board of Directors of the Club and the Tennis, Paddle and Squash Committees and ensure that members and guests observe the rules and maintain good order in the racquets area of the facilities.
●Maintain a culture that emphasizes traditional etiquette and sportsmanship, as well as proactive, personalized service. Manage a facility atmosphere that includes excellence, tradition, and understatement.
●Assure a consistent, efficient, seamless daily operation of Club wide racquets operation. Provide members and guests with an environment that meets the values of the Club.
●Organize and act as the Tournament Director of ​racquets tournament run and/or hosted by the Club​.
●Be a strong “consensus builder,” recognizing the importance of having effective skills to reconcile differences and inspire solutions for a better operation and member experience.
●Establish a weekly and monthly communication system to promote all programs and events across all three sports.
●Through programming, create a community within the racquets program. This would include recreational, social, competitive and inter league activities.
●In conjunction with the committees, develop a detailed calendar of events each year, balancing the number of events while driving attendance. Plan regular meetings with committees as necessary to review how the different areas are functioning.
●Develop, organize and manage both adult and junior programs to include clinics,coaching sessions, tournaments, intra club ladder play, other organized activities.
●Provide private and group instruction at rates approved by the Club. Also develop and market to the members non-instruction programmed playing opportunities (ie.round robins, mixed doubles).
●Run all racquets events. Manage Club Championship processes.
●Implement and design POS for all racquets activities, show transactions and events.
●Responsible for hiring, training and scheduling seasonal and year-round teaching staff. Train/coach entire racquets staff to be knowledgeable and engaged in promotion of events and in creating an appealing and fun environment at facilities.
●Ensure proper maintenance of tennis, paddle and squash courts. Manage day-to-day operations, as well as inspection and supervision of court maintenance and related equipment.
●Manage full financial processes of racquet sports. Develop annual budget,forecast labor and expenses. Keep excellent records and develop reports of activities. Ensure that all fees for lessons, clinics, events and other programs are charged correctly and entered into the Club’s accounting systems on a daily basis.
●Ensure accurate purchasing and recording sales of all merchandise.
●Produce a written season-end report for review by the Tennis, Paddle, and Squash Committees that summarizes program highlights and recommends remedial actions required for program improvements.

The compensation structure for this position has recently been revised and improved and meets industry standards.

How to apply:
Please apply via the URL provided.

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