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Tennis Professional

25 September 2019

Country: USA
State: New York

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Tennis Professional
Facility in Manlius, New York is looking for a Tennis Professional.

Position Overview:
Under the direction of the Program Director, the Tennis Professional will lead, manage and oversee tennis activities, events, exhibitions, tournaments and lessons. The incumbent must demonstrate strong skills in the areas of instruction and developing collaborative relationships.

Essential Duties and Responsibilities:
The essential functions of this position include, but are not limited to the following:

Program Development, Promotion and Member Retention:
• Assist with developing an annual social, competitive and instructional program for all ages, gender and skill levels that might include; lessons, leagues, exhibitions, inter and intra tennis events, camps, charity and community based events.
• Plan, promote and execute these events to exceed member expectations; promote existing and new programs in order to see continued growth in accordance with branch goals, creating partnerships where appropriate.
• Provide and teach lessons, programs and/or clinics, etc., relating to the techniques and strategies of tennis to members and guests.
• Organize, administer and officiate at tournaments, exhibitions and events if applicable.
• Administer and enforce tennis policies and procedures regarding fair play on tennis courts.
• Ensure all members and guests receive courteous, prompt and professional attention to all of their tennis needs.
• Inspect and maintain all physical areas; assist with court maintenance, repairs and cleaning with the grounds and maintenance department.
• Develop and maintain positive relationships with members, parents and other community partners.
• Assess the inclusion of the Club’s mission, values and safety guidelines in all program areas.
• Understand and consistently administer the branch and association policies and procedures.
• Provide leadership and oversight to Tennis Center equipment and preventive maintenance on an ongoing basis.
• Other duties as assigned by the Supervisor.

Collaborative Relationships:
• Represents and promotes the Club in the local community and develops positive working relationships with other organizations, businesses, and governmental entities. Develops and maintains collaborative relationships with community agencies in service deliver areas.

Experience and Education:
• High School Diploma or GED.
• At least 1 year of experience in tennis instruction.

• Deep knowledge of the intricacies on the game of tennis.
USPTA certification desired but not required.
USTA 10 and Under certification.
• Proven ability to create new programs and grow program participation and revenue.
• Ability to establish and maintain collaborations with community organizations.
• Ability to make independent decisions, and determine the appropriate course of action.
• Able to manage complex and difficult situations with a high level of professionalism.
• Strong organizational skills, self-starter with initiative to work independently.
• Passionate commitment to the Club’s mission, member relations, and the Club’s core values.
• Maintain confidentiality with regard to all confidential matters of the association.
• Ability to think both conceptually and from a task-oriented approach.
• Ability to respond respectfully and accurately to questions and/or concerns from staff, volunteers, donors, business and community contacts.
• Comply with all applicable compliance and safety regulations and directives.

Training & Certifications:
• Must complete online Bloodborne Pathogens, Employee Safety and Youth Protection Series trainings prior to initial assignment to position.
• If applicable – hold CPR, AED, and First Aid certifications or successfully complete no later than 30-days after employment begins.
• Must complete online Hazard Communication training within the first 90-days of employment.
• Must attend and complete Listen First trainings within the first 90-days of employment.

Core Competencies:
• Supports the Mission, Vision and Direction of the Club: Understands and supports the mission of the Club; displays the Club values; displays flexibility and accepts changes; is willing to try new methods and make suggestions; shows a strong commitment to the Club; conveys enthusiasm for the Club and his/her work.
• Builds Community: Understands and embraces the role of volunteers; helps members and participants make connections to others and to the Club; practices effective relationship-building techniques; supports the role of fund-raising in achieving the Club mission.
• Provides a Quality Experience for Members, Participants, Internal Customer and Other: Possesses the ability to deliver outstanding experiences for members, participants, internal customers and others; builds warm and supportive relationships; consistently greets and assists everyone in a positive way; strives to provide service that will exceed expectations; responds to concerns and complaints in a way that makes each person feels valued; initiates action for prompt resolution; looks for better ways to serve in involve members, participants, internal customers and others.
• Works Productively: Demonstrates responsible actions; consistently performs duties in a safe and conscientious manner within the agreed upon timeframe; follows standards, policies and procedures; is reliable and consistently punctual; actively participates in staff meetings, required trainings, and other work related activities; uses good judgment; uses Club resources appropriately and efficiently.
• Uses Effective Personal Behaviors/Communicates Effectively: Treats everyone with courtesy, respect and consideration; displays integrity; listens actively and genuinely; communicates in a clear and pleasant manner; embraces differences among people; demonstrates an active willingness to learn and grow; accepts constructive criticism; works cooperatively as a team member.

How to apply:
Please apply via the URL provided.

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