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Director of Tennis

4 October 2019

Country: USA
State: Washington

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Director of Tennis
Sports Club in Mercer Island, Washington is looking for a Director of Tennis.

Position Overview:
Seeking a dynamic, high energy Tennis Professional with entrepreneurial skills to grow and build the Club’s tennis and pickleball program. The Tennis Director reports to the General Manager (GM) and is responsible for tennis instruction development, execution and management of programming (junior and adult) and private lessons (season April 27 – August 31). This includes a wide-ranging set of responsibilities that share the goal of improving the member experience at the Club, all within the framework of its mission and values.

Key Areas of Responsibility:
Revenue & Program Development:
•Develop junior and adult group lesson, private and social programming.
•Generate member participation to meet Club’s annual tennis revenue goals.
•Create engaging programming and fun events that promote the sport of tennis and pickleball and garner broad based member participation.
•Enthusiastically promote all programs, tournaments and events. This includes working with Assistant Manager to develop marketing pieces and promotions to drive participation, package purchases and private lessons.
•Timely and consistent follow-up to emails and phone calls.
•Friendly and engaging demeanor with members to inform and encourage participation.
•Attendance at Club meetings and social events as directed by GM.

•Competently deliver a high level of tennis instruction to adults and juniors at all levels.
•Coach Junior Tennis team to participate in local inter-club and/or JET League.
•Manage and oversee Club hosted tournaments.

Customer Service:
•Ensure all members and guests receive courteous, prompt and professional attention to their tennis needs by the tennis staff.
•Maintain high customer service rating as measured by annual survey.

•Recruit, hire, train and manage seasonal staff.
•Maintain an accurate record of all group and private lessons and clinics given on a weekly basis and submit in a timely manner for billing purposes.
•Ensure accuracy of employee time cards and current certifications.
•Ensure all incident/accident reports are properly prepared and filed in a timely fashion and brought to attention of General Manger.
•Develop and manage work schedules.

•Attend all required staff meetings.
•Responsible for routine court maintenance.
•Effectively communicate and collaborate with staff.
•Professionally observe and enforce club standards and policies.
•Alert Facilities Director of any safety issues or equipment repairs or upgrades.

•3-5 years proven relevant experience teaching and coaching junior and adult tennis.
•High School Diploma or equivalent required – college degree preferred.
•USPTA or PTR certified member (preferred).
•Excellent time management and problem-solving skills.
•Experience hiring, training and supervising staff.
•Excellent written and verbal communication skills.
•Excellent customer service, people and team building skills.
•Dependable and reliable attendance.
•Self-starter. Ability to work independently and inspired to reach goals.
•CPR/AED Certified (or willingness to obtain).
•Ability to work 6 day work week including several evenings.

Working Conditions/Physical Requirements:
•Work performed outdoors in varying conditions.
•Frequently required to walk, stand, squat, bend, stoop, kneel, balance, and stretch.
•Ability to regularly participate in hitting/playing sessions.
•Ability to lift 25-50 lbs. regularly.

Compensation: Compensation is comprised of monthly base pay, hourly (programmed group lessons and administration/planning time) and commissions (private lessons). Rates commensurate with experience. This is a non-exempt, part-time, seasonal position.

What we Offer:
•Competitive compensation package.
•Complimentary access to fitness center and recreational programs.
•Fun loving team atmosphere in beautiful lakeside setting.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

How to apply:
Please send your resume and cover letter to the email provided.

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