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Head Racquets Professional

22 October 2019

Category:
Country: USA
State: Pennsylvania

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Head Racquets Professional
Country Club in Gladwyne, Pennsylvania is looking for a full-time Head Racquets Professional.

Position Overview:
Country Club is seeking the consummate Tennis and Paddle Professional to join our accomplished team of Racquet Professionals. Position works closely with the Assistant Racquets Professionals, Fitness Center Manager, Pool Experience Manager, Clubhouse Manager, Communications Director, Facilities Director, Grounds Superintendent, Private Dining & Member Events Manager, Food and Beverage Operations Managers and reports to the Athletics Director. Potential candidates will be among the best in the racquet sport industry and possess the appropriate combination of skills, leadership and personality best suited to the needs of the Club. The expectation is that the quality and consistency of all racquet sports will rival those of comparable clubs in the area and across the country.

Duties for the position include but are not limited to:
· The visible and engaging, highly professional leader will provide an exceptional member experience for all levels of tennis and paddle tennis players. The goal is to create the best programming, competitive and recreational racquet experience for our Ladies’, Men’s and Junior Members. The professional will serve as an ambassador for our racquet community.
· The professional will be responsible for increasing program participation and usage of the racquet facilities and for increasing revenues generated.
· The leader will give positive direction to the staff. The goal is to instill and mentor a positive attitude, professional demeanor and atmosphere of cooperation and camaraderie among the high performing racquets team and the Club’s management team.
· The leader will have responsibility for all tennis, paddle and pickleball operations including lessons, clinics, junior camps, interclub league teams for Men, Ladies and Juniors, recreational, social, competitive and fitness events. Comfort and enthusiasm will all levels of racquet players is critical for individual, group and camp settings.
· The professional will facilitate interclub tennis and paddle for Men, Ladies and Juniors.
· The creative and innovative leader will be responsible for the development of and execution of new and existing racquet events. The emphasis on quality and consistency is paramount.
· The professional will work closely with the Communications and Marketing team to promote the participation and attendance at tennis and paddle events in a proactive manner. They will be responsible for establishing an annual calendar for key, repeating events which will be marketed in the Club’s annual social calendar supplemented by new, pop-up events in season to fill the calendar and meet the needs of all racquet sports players at all levels.
· The leader will be responsible for recruiting, training, scheduling, mentoring and evaluating the racquet staff. On a consistent basis, the professional will implement and enforce the employee policies in accordance with the Club’s Employee Handbook.
· The professional will be responsible for managing the Tennis Shop including cleanliness, appearance and displays. They will work with the Athletics Director to ensure proper stock levels, merchandise flow, receiving, pricing and ticketing. Submits requests for inventories to the Athletic Director and helps provide accurate inventory counts each month.
· To maximize member satisfaction, the professional will respond to all member comments, emails, complaints and requests in a timely and professional manner.
· The professional will assist in the planning of the annual operations and capital budget. The professional will be expected to implement procedures and controls necessary to achieve the parameters in the annual budget.
· The professional must be able to operate a computer to enter, retrieve, review or modify data utilizing word, excel, outlook, power point, Club’s website, Jonas, ADP, internet, and other software programs at a high level or proficiency.
· To work closely with the Facilities Director and Grounds Superintendent to maintain the tennis and paddle facilities standards for appearance, cleanliness, functionality and safety.
· The professional will be a lifelong learner continuing to hone teaching techniques and understand industry trends.
· To attend the Athletics Committee meeting and any appropriate sub-committee meetings of the racquet sports.

Requirements for the positions include:
Bachelor degree in Sports Management or related program.
Five year minimum experience as a Head Tennis and Paddle Professional or Assistant Tennis and Paddle Professional (country club experience preferred).
A career path marked with stability and professional achievement
PTR Certified – Merit Achievement Program Level 1A

Minimum Requirement:
USPTA Certified CPR, First Aid and AED certifications.
Ability to work irregular hours, including evenings, weekends and holidays.
A friendly and outgoing personality with strong communication skills and high visibility on the Courts.
A commitment to the profession and high ethical standards.
Impeccable and verifiable references.

Club will offer an attractive and competitive compensation to include:
A base salary, lesson income and annual performance bonus.
Professional dues and expenses in accordance with the annual budget.
Medical, dental, life insurance, 401K with club match, ETO and complimentary staff meals.
Relocation assistance (if from outside the area).

Must be authorized to work in U.S.
Job Type: Full-time
Experience: relevant: 5 years (preferred)

Additional Compensation: Commission

Benefits:
Health insurance.
Dental insurance.
Vision insurance.
Retirement plan.
Paid time off.
Relocation assistance.
Professional development assistance.

How to apply:
Please send your resume and cover letter to the email provided.

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