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Tennis Pro Shop Manager

24 January 2020

Category:
Country: USA
Location: Tennis Jobs in Florida

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Tennis Pro Shop Manager
Club in Miami Beach, FL is looking for a full-time Tennis Pro Shop Manager.

Position Overview:
The Pro Shop Manager primary responsibility is the management of the Tennis Pro Shop to ensure that the club’s high standards are achieved and maintained within budgetary limitations. The ideal candidate will be seen as an inspirational role model by his/her team members and is a top professional in the field with a passion for the service.
1. Buy and sell merchandise
o Greet customers and inform customers about store merchandise
o If items are unavailable, offer to Special Order the item
o Process sale
o Package items according to customer demands
2. Inventory Control Ensures that stock is well organized and that all stored items are accounted for. Devise best practices for maintaining balanced inventory records. Analyzes inventory records. Delegates tasks to staff team members to stock inventory items.
3. Desk Receptionist
o Answer phones
o Receive messages
o Schedule court reservations and Tennis or Pickleball Lessons
o Arrange tennis matches if Assistant Director or Director is unable to do so
o Check players in prior to court assignment
o Keep pro-shop and court-yard area neat
4. Create paperwork for tennis merchandise
o Create purchase orders o Create item # for new merchandise
o Ensure accuracy of invoices prior to Director’s review for authorization of payment.
o Contact companies for return authorization/prepares credit memos when needed.
o Return defective merchandise.
o Price and label merchandise
o Receive merchandise from receiving center 5 Maintain and Create proper merchandise displays.
o Create/Change shop displays
o Stock merchandise
5. Keep Tennis Pro Shop clean.
o Check shop every 30 minutes to ensure that the floors are neat and that the merchandise is properly stacked
o Ensure towels, cups, sodas, bags, and operating supplies for Tennis Pro Shop are adequately stocked
o Wash, dry, fold dirty towels
o Ensure cups and folded towels are readily available to members
6. Manage pro shop staff. o Manage and direct pro shop staff on their daily tasks.
o Schedule pro shop staff working hours.
o Participate and interview prospective pro shop staff.
7. Assist the tennis director as needed to help the tennis program.

Education / Skills / Work Experience Required:
• College degree preferred.
• Membership in USPTA, USPTR, USTA, USRSA preferred.
• Excellent Organizational skills/time management and communication skills written/oral.
• Computer proficiency required; Word/Excel and Microsoft office platforms
• Knowledge on different tennis and pickleball equipment like racquets, paddles, shoes, and clothing. Knowledge on how to string and re-grip racquets is preferred .
• Knowledge on Agilisys, GolfPro and Clubessential Software is a plus.

Working Conditions Associated with this Position
• Indoor/outdoor tennis environment
• Must be able to work flexible hours to include evenings, weekends and holidays
• Positions requires standing/walking for extended period of time

Compensation: Full Time Position/ Full time benefits/ Percentage of Sales and Stringing at the Pro Shop/ Eligible for Club’s Members Bonus.

How to apply:
Please send your resume to the email provided.

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