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Director of Racquets

2 November 2021

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Country: USA
Location: Tennis Jobs in New York

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Director of Racquets
Tennis Club in Orchard Park, New York is looking for a full-time Director of Racquets.

Position Overview:
Responsible for the overall management of the Tennis Club, tennis & pickleball programs, events, and tournaments; the hiring, training, assessment, evaluation, and development of the Tennis Club Staff; interface with facilities management/ownership; to be an industry leader; directly responsible for the day-to-day operational leadership of the entire Club.

Responsibilities:
Provide leadership and direction while coordinating all activities of the department in accordance with the goals and objectives of Ownership and Management; safeguard and grow the assets of the organization. Develop and promote activities to drive participation. Work with management to develop and administer the budget for program and event revenues and expenses.
Work with the management & leadership to assist marketing strategies for programs and event promotions. Develop programs and events that enhance the image of the club. Ensure that all initiatives are conducted to a high-quality.
Develop and work with coaching staff to ensure all lesson programming (clinics, small groups, and privates) are being executed to reflect the clubs values and teaching philosophy.
Coordinate court bookings and lesson programming with office supervisor, front desk staff, and Business Manager.
Assist in establishing clear lines of duties, responsibilities and resultant communications through the promulgation of organization charts.
Work with the Business Manager on hiring, assessing, evaluating and training all Tennis Professional/Tennis Programs staff. Ensuring the recruitment of appropriately skilled staff to open/vacant positions, and establishing appropriate remuneration levels and performance-based conditions for staff.
Responsible for implementing methodologies for building and maintaining a high performance culture through effective performance management, communication and coaching of staff. Provide clear and effective leadership which promotes and fosters a team culture consistent with the organization’s values.
Develop training programs and educational requirements for teaching staff. Ensure certification of teaching staff with USPTA and PTR. Establish teaching staff protocol, policies and procedures regarding lesson/clinic quality standards.
Assist Business Manager with implementing a lesson program strategy to maximize indoor/outdoor court time efficiency.
Assist with executing annual performance objectives for teaching staff, programs office staff, business coordinators, front desk staff. Effectively evaluate and assess employee resources, strengths and competencies; hold all staff accountable for meeting performance expectations. Establish and maintain critical customer-based relationship and cooperation with USTA, UTR, and other local organizations that help further develop and add value to our patrons.
Maintain a close working relationship with national organizations, e.g., IHRSA, TIA, NRPA, ITA, NPPTA, ATA, NJTL, USPTA, PTR, etc.

Qualifications:
Bachelor’s Degree.
3-5 years of experience in the field of tennis education, preferably including a combination of teaching and management experience.
Tennis-teaching ability and extensive tennis background. Tennis-playing ability (with a history that includes being a ranked player preferably).
USPTA and PTR certified.
Excellent verbal and written communication skills.
Ability to manage multiple projects and relationships.
Planning, promotions and project management skills required as well as critical thinking and analytical abilities.
Must possess demonstrated leadership skills, deep knowledge of tennis and instruction, a passion for education and community engagement.
Highly competent computer skills.
Position is considered exempt.

Job Type: Full-time
Pay: Commensurate with industry experience.

Schedule:
Some holidays
Monday to Friday
On call
Weekend availability

How to apply:
Please send your resume to the email provided.

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