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Director of Racquets

3 June 2022

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Country: USA
Location: Tennis Jobs in Florida

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Director of Racquets
Country Club in Naples, Florida is looking for a Director of Racquets.

Position Overview:
At the Club, the Director of Racquets & Athletics reports directly to the General Manager/COO and liaises with the Athletics Committee Chair. The Director will lead and manage his/her department to ensure a superb athletics experience and an attractive, well-maintained facility. She/he is responsible for all day-to-day operations of the racquet facilities, fitness center, bocce program and the Racquets Pavilion.

The Director is expected to lead the professional staff and supporting team, as well as provide information, recommendations, and leadership to the Athletics Committee. Ongoing, well-articulated and candid discourse is expected and required with the COO and the Athletics Committee.

The Director is expected to routinely play/teach tennis and pickleball and regularly collaborate with the maintenance staff to assess court conditions in order to help ensure that they are consistently excellent. The Director is likewise expected to actively engage in fitness program development and facility enhancement.

Continuing education and staying at the forefront of research and technology are necessary for success. The Director will provide creative leadership and foster a culture of continuing education and development of future racquet and fitness professionals. She/He must consistently demonstrate sincere and engaged visibility with members and staff, a genuine love of sport and the relentless pursuit of excellence.

Essential Functions and Expectations:
The initial Focus for the new Director shall include:
• Evaluate all aspects of the Athletic facilities and experience and create an enhancement plan for review with COO and Athletics Committee.
• Evaluate direct reports and support staff and create a development plan.
• Assess effectiveness of merchandising program and make recommendations.
• Work closely with project team on the completion and opening of tennis court conversion.
• Review and refine (or develop) standard operating procedures.
• Review and refine the court maintenance and facility beautification program.
• Work closely with CFO to review budget development progress for next fiscal year.

Qualifications: Personal Traits / Experience / Certification / Education:
The ideal candidate will be a Director of Athletics or Head Racquets or Fitness Professional with a minimum of ten years’ progressive experience at a club(s) known for a high-level membership experience.

Additionally, Quail West’s new Director will be:
• An individual with unimpeachable character and a high “Club IQ”.
• A confident, resourceful, high-energy leader.
• A student of racquet sports and fitness, with a proven ability to produce an exceptional experience for participants of all levels.
• A program builder with demonstrated success in growing the reach and impact of Athletics.
• Excited about being part of, and contributing broadly to, a synergistic leadership team.
• Passionate about driving value and member/employee satisfaction.
• Experienced in consistently providing outstanding member service.
• A strong relationship builder with a history of collaboration with their Committee Chair, General Manager, and other Department Directors.
• A manager with a keen eye for talent and the proven ability to develop support staff.
• An individual with strong financial acumen, experienced in budget development, management, and forecasting.
• An exemplary steward of resources.
• A professional who takes ownership in his/her area of responsibility, while demonstrating a strong team orientation and actionable care for the success of other departments.
• A collaborator with successful experience in cross-department programming.
• An active listener with excellent verbal and written communication skills.
• A well organized, detail-focused observer.
• Acutely aware of the delicate balance that exists in creating an inclusive program at an exclusive facility.

Qualifications: Certification/Education:
• Bachelor’s degree in Business Management, Physical Education, Sports & Recreation Management, or other related fields is preferred (Candidates who do not meet this criterion but have demonstrable success and extensive, specific experience in a similar private club environment will be considered).
USPTA Master Professional, or Elite Professional status, or PTR Equivalent.
• Membership in, or certification from, the National Association of Club Athletic Directors and/or Club Management Association of America is considered as a plus, but not.
• Finally, and perhaps most importantly, the ideal candidate should be at an appropriate point in his/her professional trajectory – accomplished, yet well positioned to learn and grow and reach the pinnacle of his/her career while employed in this role.

Compensation Details:
A competitive base salary and bonus, plus compensation from limited teaching is offered, as well as a comprehensive standard benefits package and perks are offered, in addition to continuing education and dues allowance. Reimbursement of relocation expenses is available and negotiable.

How to apply:
Please apply via the URL provided.

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