Head Tennis Professional
Resort in Rancho Santa Fe, California is looking for a Head Tennis Professional.

Position Overview:
The Head Tennis Professional is responsible for all Club tennis activity programming, including developing and promoting tennis programs for all age groups, while providing the Three Steps of Service to the members and guests of the Club. The Head Tennis Pro will organize tennis clinics and private lessons that encourage participation in the Clubs tennis activities and will promote tennis memberships to all potential prospects. Additionally, the Head Tennis Pro will act as the Clubs Tennis Ambassador to enhance the value of the Club. The Head Tennis Pro reports directly to the Sports Club Director and/or General Manager and directly supervises Tennis Professionals.

Day-to-Day:
• Assist in all functions of the business.
• Assist the members with all tennis needs and ensure tennis policies are being followed.
• Schedule, administer and promote leagues, round robins, drop-in, ladders, tournaments, and all other events as applicable.
• Develop and promote tennis clinics, private lessons, adult, junior and senior programs.
• Communicate with Member Relations Director/Coordinator to schedule and publicize tennis events.
• Call new members in order to conduct a tennis orientation into the facility and programs available.
• Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility.
• Maximize the Clubs tennis facilities to reduce attrition and attract new members.
• Prepare yearly budget as directed and adhere to standards and policies.
• Responsible for seeing that daily assignments is completed in their respective areas, to meet Club standards and as communicated in the Star Service Focus expectations (ie orderly/organized work areas, straighten/arrange furniture/equipment, picking up trash/debris, etc.).
• Assist fellow employee partners, members, and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.
• Notify supervisor of member/gGuest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.
• Must be able to interact with members/guests professionally, helping them with changes and last-minute requests as needed.

About You:
• Ability to communicate effectively with proper grammar.
• Ability to work well under pressure, coordinating multiple tasks at any given time
• Ability to focus attention on detail.
• Responsible for maintaining good conduct and safe working habits while in all areas and assuring that others are acting safely.
• Attendance at daily line-up and participating as requested.
• Wearing a clean and neat uniform that follows Club and your property uniform standards daily.
• Minimum of 3 years as a Tennis Professional.
• High School Diploma or equivalent required. College degree preferred.
• USPTA certification required
• Interest in career advancement to Director level position
• Required tennis instruction training

How to apply:
Please apply via the URL provided.

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