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Tennis Manager

26 July 2022

Country: USA
Location: Tennis Jobs in Massachusetts

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Tennis Manager
Sports Club in Wellesley, Massachusetts is looking for a Tennis Manager.

Position Overview:
The Tennis Manager is responsible for planning and implementing tennis programs which include special events and clinics, leagues, camps, and private training. The Tennis Manager’s major focus is developing the tennis program, increasing the revenue stream, and maintaining excellent customer service to current members while working to build the customer base.

• Continuously modeling and promoting the Club and our family of brands mission, mission statement, and values with pride and integrity.
• Providing a legendary member experience by consistently executing the Five Agreements.
• Reviewing and adhering to all Club and our family of brands documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.
• Performs a Member Experience Walkthrough (MEW) daily.
• Always looking and acting professional.
• Making members and services the top priority.
• Showing enthusiasm for tennis on and off the court.
• Being open and honest with members and employees.
• Increasing active client penetration of the membership base into tennis programs. Offer free evaluation for every new member to increase exposure to the sport.
• Always leading by example.
• Positioning employees to best utilize their strengths.
• Looking for opportunities to continue education.
• Being attentive to the needs of the business, members, and employees.
• Networking with tennis professionals and coaches in the immediate area to ensure tennis program exposure.
• Recruiting tennis pros that have high client retention and coaching pros if they have low retention.
• Taking pride in self and their job.
• Setting daily goals.
• Identifying areas of the business which have room for growth.
• Striving to meet and/or exceed the enrollment and revenue budgets for the tennis programs.
• Additional duties as assigned.

Qualifications & Experience:
• 5+ years teaching experience necessary.
• Prior management or Head Pro experience.
• Must be organized, reliable, able to multi-task, and committed to customer service.
• Experience teaching and coaching all levels of adult and children’s private lessons, team practices, and groups or clinics.
USPTA and/or USPTR certifications recommended.
• Ability to proficiently use our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and Club and our family of brands.
• Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g. picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.

How to apply:
Please apply via the URL provided.

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