Director of Racquets
Club in Nichols Hills, Oklahoma is looking for a Director of Racquets.

Position Overview:
The Director of Racquets will serve as a senior staff member leading a “best in class” program. Reporting to the CEO, the Director is responsible for all day-to-day operations of the program and facilities through the management of appropriate teaching professionals, support staff, and maintenance staff. The Director also collaborates with any club events established to determine the priorities of the program.

The Director is responsible for all aspects of the operation, including oversight of court conditions, grounds, and buildings in a manner that reflects the mission of the Club. Responsibility extends to all areas of member service and satisfaction including staff management and review; preparation of a calendar of events; scheduling all instructional programs and event planning and execution.

Finance and Budgeting
• Work with the CEO in preparation of the annual Racquet Center operations budget.
• Implement and manage the annual Racquet Center budget as approved.
• Prepare recommended lesson and clinic fee structure.
• Monitor collection of clinic fees, lesson fees, court fees, guest fees, team fees, etc.
• Assure accurate and timely billing to the membership.
Racquets Program
• Build a “best in class” program of events for ladies, men, juniors, pro-am, sanctioned tournaments, and regular tennis and pickleball social events.
• Develop an annual calendar of activities, programs, and events for members.
• Periodically review and benchmark these programs against those at other Clubs to maintain the highest continuing level of quality for Club members.
• Develop and offer programs during the summer school vacation and during other school vacation weeks.
• Direct and coordinate the formation of all club league teams.
• Oversee all league play.
• Ensure the preparation of the facilities and courts for all league matches and practices.
• Coordinate team clinics and team practice sessions with team captains.
• Oversee scheduling of court time to provide appropriate balance of clinics, open courts for seasonal court usage and private instruction to maximize participation and enjoyment of all members.

Teaching / Instructional Program
• Supervise and direct all Associate Racquets Professionals in planning and coordinating all instructional programs, lesson plans and new programs.
• Operate outstanding instructional programs in tennis and pickleball for each major constituency of the membership including women, men, and junior players.
• Ensure accurate completion of member charges and payment for all “program lessons.” – (i.e., Team Coaching and special instructional programs)
• Continue to develop a comprehensive junior program with a recreational and high-performance pathway.

Communication
• Promote all aspects of the program to the membership accurately and in a timely fashion.
• Issue regular updates concerning the tennis program to the CEO and Committee.
• Provide timely and relevant information and updates for the tennis and racquets portion of the Club’s website.
• Provide timely and relevant tennis information and updates for the weekly newsletter.

Facility & Grounds
• Oversee the courts to ensure a first-class playing experience for members and their guests.
• Ensure that all areas of the racquet’s facilities are always neat and clean.
• Inspect the courts/facilities daily prior to the start of play and prior to evening play; and ascertain that all necessary maintenance has been performed.
• Ensure that the necessary equipment for the maintenance and upkeep of the facilities is on hand and properly maintained.
• Keep the CEO informed on the status of the facilities and equipment for the purpose of budgeting for replacement and repair items and of long-range capital replacement items.

Pro Shop
• Work with the Pro Shop Merchandiser, assisting in all areas of the Pro Shop operation, including but not limited to Sales, taking inventory, stringing etc. There exists an opportunity for the new DOR to own and operate all hard good products and inventory including stringing.

General
• Maintain close relationships with the other Department Directors (Fitness, Aquatics, Maintenance, Food & Beverage, finance etc.). Work together in the OCKGCC team culture.
• Be the face of the racquets program and engaged with the entire membership.
• Treat all members fairly, honestly, uniformly, and with respect.
• Promote Club Membership and highlight the benefits of club membership to members and non-members, whenever possible.

How to apply:
Please apply via URL provided.

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