Head Tennis Professional
Club in Fort Myers, Florida is looking for a Head Tennis Professional.

Position Overview:
Manage all Sports Programming clinics, activities, events, exhibitions, tournaments, court reservations, instructional lessons, and teaching staff.

Duties and Responsibilities:
• Ensure that all Members and their guests receive courteous, prompt, and professional attention.
• Enforce club policies and procedures both on and off the court.
• Edit all mass communications for consistency, content, and tone.
• Oversee the flow of information that Members receive via the court booking site and mass e-mails.
• Be visibly present on the Resort Campus and courts during peak periods of play.
• Maximize court usage by encouraging play and arranging games among Members.
• Ensure Members ’racquets are strung within 48 hours.
• Ensure Members are being well-served in selecting and purchasing merchandise when applicable.
• Handle all member inquiries about court/lesson fees and sales.
• Foster cooperation among teaching professional staff.
• Ensure adequate professional coverage (Mon-Fri 8 am-8 pm, Sat/ Sun 10 am-6 pm).
• Ensure all equipment and supplies are stocked and well-maintained (stringing machine, stringing/ball-making tools, computer hardware/software, office supplies).
• Help recruit, select, train, supervise, schedule, manage and evaluate the teaching professionals at all Esplanade communities.
• Develop and monitor training and education opportunities for teaching professionals and encourages self-improvement.
• Handle all discipline and termination of teaching professionals by company policy.

Other Common Responsibilities:
• Assist Members in using the online booking system.
• Attend and participate in monthly Sports Programming Social Club meetings for specific events.
• Provide a monthly report detailing monthly programming.
• Provide monthly reports of court use and lessons.
• Maintain an up-to-date calendar of events for the current and upcoming seasons (minimum of rolling 90-days).
• Ensure that all tournaments, exhibitions, and in-house club events are consistently organized, administered, and officiated.
• Manage the merchandise (ordering, purchasing, communicating with vendors on custom items, setting prices, controlling inventory, handling special/custom ordering for teams).
• Current knowledge of the state of the games and coaching techniques.
• Ensure that all teaching professionals are up to date in their respective sports and provide excellent lessons.
• Maintain a close working relationship with other club professionals.
• Continue to seek ways to increase workflow efficiencies.
• Constantly explore ways to improve all aspects of the club and member experience.
• Monitor the court bookings for completeness, accuracy, appropriateness of play, cancellations, double bookings, notification needs, etc.
• Set up and maintain online Google forms/ interactive calendar for RSVPs for tournaments/events.
• Troubleshoot with outsourced IT companies to quickly fix and maintain online booking sites, e-mail accounts, computers, and booking display screens.
• Coordinate with the leadership team to ensure all aspects (food & beverage, set-up, etc.) are correctly coordinated with games/events.
• Complete and submit vendor check requests every other Monday (before 10 am) to the community association manager.
• Coordinate with a vendor partner to ensure maintenance, repair, and cleaning of courts.
• Inspect and maintain cleanliness, organization, safety, and repair throughout the court areas.
• Perform other duties as assigned by supervisor(s).

Required Skills/Abilities:
• Demonstrate knowledge and excellence in sports programming by playing Tennis and/or Pickleball.
• Excellent organizational and time management skills.
• Excellent interpersonal skills and ability to communicate with Members in an appropriate tone and manner both verbally and written.
• Possess a high level of energy, initiative, enthusiasm, and cooperation, and exercise good judgment and discretion.
• Proficiency in Microsoft Word: Excel, Outlook, PowerPoint, and Publisher.
• Comfort with public speaking and ability to use critical thinking for problem-solving skills and conflict-resolution strategies.
• Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs., up to 30 lbs. frequently, and up to 20 lbs. constantly.
• Perform activities such as bending, kneeling, crouching, reaching, standing, lifting, and grasping for up to 5 hours without sitting.
• Proven ability to lead a team in a collegial environment.
• Ability to learn software (Mindbody/ Jonas), Google Forms, MailChimp, interactive calendar, registration processes, policies and procedures, equipment, material, products, etc.

Educational and Experience Requirements:
• Professional certification from the USPTA and/or IPTPA or PPA.
• CPR and First Aid certifications are required.
• High School diploma or equivalent; 1-2 years experience and/or the equivalent in experience and training in a private, member-owned club/space.

Preferred Requirements:
• Previous experience as Head Teaching Professional for Tennis and/or Pickleball.
• Professional and/or collegiate playing experience.
• College Education – Bachelor’s degree.
• A career path marked with stability and educational growth with USPTA.

Working Conditions:
• Works indoors and outdoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals, and or solvents if proper safety procedures are not followed.

How to apply:
Please apply via URL provided.

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