Tennis Professional
15 September 2023
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Tennis Professional
Club in Schaumburg, Illinois is looking for a Tennis Professional.
Position Overview:
The Tennis Professional will be responsible for organizing tennis programs for a facility; bringing in new members; giving lessons; operating a pro shop (if applicable); maintaining courts; scheduling lessons, tournaments, and court time.
Responsibilities: .
• Reports any incidents or accidents to the Facility Manager.
• Assists in developing monthly client reports.
• Submits all paperwork and financial reporting, if applicable, in accordance with Arch Amenities Group policy.
• Assists in facility maintenance, routine preventative maintenance, and repair.
• Helps maintain a monthly inventory of supplies, equipment, and or products.
• Writes articles or press releases for the facility, when applicable.
• Participates in the Manager on Duty (MOD) schedule.
• Understands the use and benefits of services, products, programs, and activities by participating in regularly scheduled staff meetings and training workshops.
• Provides excellent customer service and helps monitor guest feedback through the use of comment cards and other customer care techniques. Follows up on guest requests and comments.
• Helps ensure facility is accessed only by actual members and/or guests, and that it is safe and secure at all times. Helps uphold guest rule policy and collects all guest fees.
• Maintains the cleanliness of the courts and surrounding areas by patrolling the courts several times daily.
• Follows the court reservation system to ensure a smooth and even flow of traffic on and off courts.
• Offers all instructional services including private and semi private lessons, small groups, clinics, team coaching, and tactics and strategy.
• Assists in the coordination of all social and competitive events including special tournaments.
• Implements programs for adults and juniors.
• Participates in overseeing all pro shop and retail functions, when applicable.
• Submits all lesson and /or sales forms to the Facility Director and/or corporate office on time.
• Attends staff and facility meetings.
• Promotes the facility and its amenities to potential members when applicable.
• Maintains an attractive, up-to-date bulletin board.
• Other duties as assigned.
Qualifications:
• College degree or comparable work experience.
• Previous Tennis Lead/Supervisor experience.
• Must be an experienced, strong, successful player.
• Teaching certifications from USTA or USPTA.
• Experience in promoting and implementing a large and varied program of events, classes, and leagues.
• Experience with budget development and financial management is also required.
• Effective leadership skills and a strong work ethic.
• Excellent customer service skills.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Able to show initiative and make decisions.
• Proficient in appropriate computer skills and office equipment.
• Ability to stand for long periods.
• Awareness of proper body mechanics to prevent injury.
• This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk.
• The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• Ability to lift 25 lbs.
• Normal work hours: Varied to include nights, weekends, and holidays.
How to apply:
Please apply via URL provided.
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