Assistant Director of Racquets Sports
Club in Charlotte, North Carolina is looking for a full-time Assistant Director of Racquets Sports.

Position Overview:
The Assistant Director is responsible for working with the Director to execute the overall direction, coordination, and supervision of the Club programming to facilitate maximum member satisfaction and retention from their tennis and pickleball activities.

Major Duties & Responsibilities:
Tennis Programming
1. Develop and administer safe, professional, and comprehensive tennis lessons, clinics, private lessons, adult, junior and senior programs that will encourage involvement.
2. Assist with adult league coordination and scheduling.
3. Help run and organize tournaments and socials.
4. Coordinate court bookings to include: private/group lessons, junior and adult programs, permanent court time, team matches, and all other on-court activities.

Managerial & Supervisory:
1. Help determine the appropriate number of teaching professionals for the programs.
2. Ensure that teaching pros follow facility policies and procedures.
3. Work with the Executive Director to maintain all Pro Shop inventory. String racquets and perform other light equipment repair.
4. Perform role of Manager on Duty if needed.

Financial & Budgetary:
1. Coordinates court bookings to include: private/group lessons, junior and adult programs, permanent court time, team matches, and all other on-court activities.
2. In coordination with the Executive Director, develop the budget for the tennis department. Take action as necessary to help ensure that budget goals are met.

Member Experience:
1. Respond to all patron inquiries, comments, and questions in a timely and respectful manner.
2. Maintain all tennis equipment in good working condition and ensure tennis courts are clean.
3. Ensure that all equipment is properly stored and that the facility remains clean and organized.

Communication:
1. Support and articulate the mission statement.
2. Coordinates tennis program information on the website and social media as needed.
3. Respond to all lesson and programming inquiries in a timely manner.

Certifications:
1. Must possess a thorough knowledge of the game of tennis and have effective teaching skills, including certification through either USPTA or PTR.
2. Have a player NTRP rating of at least 4.5.
3. Must be SafePlay or Background cleared.

Knowledge, Skills, Abilities, and Other Characteristics
1. Excellent customer service skills, friendly, outgoing with a positive attitude.
2. Ability to resolve conflicts in a tactful and respectful fashion.
3. Possess excellent organizational and problem-solving skills.
4. Ability to speak professionally in front of groups.

Technical Skills
1. Working knowledge of Microsoft Word, PowerPoint, Excel, and Microsoft Outlook.

How to apply:
Please send your resume to the email provided.

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