Program Director
Country Club in San Jose, California is looking for a Program Director.

Position Overview:
Silver Creek Valley Country Club, located in San Jose, CA, is pleased to announce an excellent career opportunity for a Full-Time Program Director! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Position Overview
We are seeking a full-time Program Director who is highly motivated, personable, and passionate about creating an exceptional member experience. The ideal candidate will have previous tennis teaching/coaching experience, strong playing ability, and experience working with both adult and junior players of varying skill levels. Experience in a private club or similar member-focused environment is preferred.
 
The position will be heavily involved in private lessons, adult and junior clinics, junior programming, USTA teams, camps, tournaments, social events, and other tennis and pickleball programming. The Program Director should be comfortable taking initiative, building relationships with members, helping grow participation, and supporting the overall operation of the Racquets Department.
 
This is a full-time position and requires a flexible schedule, including evenings, weekends, holidays, and peak programming periods as needed. PTR, USPTA, or equivalent professional certification is preferred. Pickleball teaching experience/certification is preferred.

Compensation: $60,000 to $110,000 per year (Depending on Experience) 

General Purpose:
Provide lessons for resort and outside guests, facilitate resort and outside group events, and establish junior and local programming. He will train and hire a teaching professional staff that will operate under Troon golf’s and Cliff Drysdale Management’s Racquet Sports customer service standards.

Essential Duties:
Supervises all tennis play and proper charging of fees, and rental of equipment.
Initiates, directs and promotes tennis clinics, special events and programs in an effort to attract and maintain members’ tennis interests.
Provides beginning through advanced instruction (private and group) for all levels of players.
Implements and develops lesson programs for adults and juniors.
Enforces all club rules and regulations governing the use of the club/facility, its equipment and other property.
Properly represents the club in state or national events as time will permit.
Works cooperatively with other departments to develop combined programs for the membership.
Ensures proper inspection of the courts/facilities on a daily basis prior to the start of play and ascertain that all necessary maintenance has been performed and the courts are in a safe working order. Reports any maintenance problems to the department manager or Maintenance Manager.
Monitors court usage including special events, clinics and lessons.
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
Manages department members that may include, but is not limited to: Tennis Instructors, Tennis Merchandise Clerks
Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
Regular and reliable attendance.
Incorporates safe work practices in job performance.
Teach lessons to Resort guests and locals
Establish a Junior Program
Coordinate with the various tennis associations to secure business during off peak times
Education/Experience:
Associate’s degree (AA); and four-six years related experience as a head tennis professional/instruction; or equivalent combination of education and experience.
Physical Demands:
Frequently stands, walks, uses hands; talks and hears, reaches with hands and arms, climbs, balances; stoops, kneels, crouches, or crawls.
Occasionally sits.
Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.
Environment/Noise:
Frequently works in outdoor weather conditions.
Noise level is moderate.
Certificates/Licenses:
CPR, First Aid Certification, Teaching Certification (Tennis),
Member of Professional Tennis Association.
Job Knowledge, Skill, and Ability Preferences:
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
Possess U.S.T.A. rating of 5.0 or better.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
 
Benefits & Other Compensation: 
This position includes eligibility for the following benefits, subject to applicable plan terms: 
Healthcare Benefits – Medical, Dental, and Vision coverage
Retirement Benefits – 401(k) with employer match (19 years of age and older)
Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
Additional Compensation – Eligibility for Bonuses, Commissions, Employee Meals 

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.  

About Cliff Drysdale Tennis:  
Cliff Drysdale Tennis (CDT) offers the opportunity for advancing in the racquet sports management industry for those that excel. CDT manages 30+ racquet sports and fitness facilities throughout the United States and is always looking for experienced racquet sport teaching professionals to join our growing team. The CDT Professional provides exceptional instruction and customer service to create an outstanding racquet sports experience and advance the industry. 

How to apply:
Please send your resume to the email provided.

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