Head Racquets Professional
Club in Bloomfield Hills, Michigan is looking for a Head Racquets Professional.

Position Overview:
The Head Racquets Professional supports the Director of Racquets in delivering an exceptional tennis, pickleball, and platform tennis experience at Oakland Hills Country Club. This hands-on leader combines excellent instruction with thoughtful hospitality, organized daily operations, and consistent staff leadership. The position develops adult and junior participation, builds lasting member relationships, and delivers social and competitive programs that reflect the Club’s commitment to excellence, sportsmanship, and community.

Member Service and Program Delivery
• Maintain a visible, welcoming presence throughout the racquets operation. Learn member interests, introduce new participants, and connect players with appropriate instruction, partners, teams, and events.
• Assist the Director of Racquets in developing and executing the seasonal calendar for tennis, pickleball, and platform tennis. Coordinate clinics, tournaments, round robins, ladders, interclub and USTA league play, and social events for varied abilities and interests.
• Plan event formats, staffing, court assignments, registration, and communications. Coordinate food and beverage, facilities, and other support with the appropriate departments.
• Provide timely, professional responses to inquiries and concerns. Resolve routine service issues within established authority and promptly refer significant complaints or policy exceptions to the Director of Racquets.
• Promote fair access to courts and programs, consistently apply reservation and cancellation policies, and model appropriate dress, conduct, and sportsmanship.

Instruction and Player Development
• Provide engaging private and group instruction for adults and juniors, from beginners through competitive players. Prepare purposeful lesson plans and adapt instruction to player goals, ability, and progress.
• Assess new members and other participants, recommend suitable programs, and provide clear, constructive feedback that builds confidence and long-term enjoyment.
• Coach men’s and women’s competitive teams, including practice planning, match preparation, doubles strategy, and team communication.

Junior Development and Athlete Safety • Help develop a comprehensive junior pathway, including age-appropriate 10-and-under tennis, recreational instruction, camps, team opportunities, and development for advanced players. • Communicate program expectations and progress to parents and juniors. Encourage participation, effort, respect, and sportsmanship while maintaining appropriate professional boundaries. • Follow Club procedures for junior supervision, attendance, authorized pickup, and incident reporting. Maintain applicable athlete safety training and screening requirements, including USTA Safe Play approval when required for assigned activities. Staff Leadership and Scheduling • Prepare staff schedules and teaching assignments for the Director of Racquets’ approval. Match coverage to lessons, events, court preparation, member demand, and the approved labor budget. • Coordinate daily assignments, breaks, opening and closing duties, and coverage changes. Balance personal teaching commitments with supervisory and operational responsibilities. • Train, coach, and mentor assigned employees in instruction, hospitality, safety, billing, and Club standards. Lead by example and address performance concerns promptly with the Director of Racquets. • Assist with recruiting, onboarding, and performance feedback as requested. Support a collaborative team culture and pursue continuing education that improves member service and program quality.

Administration and Financial Stewardship
• Create and maintain accurate program listings, registrations, schedules, and member communications in Clubessential and other approved systems. Coordinate promotional content with the Director of Racquets and Communications team.
• Ensure accurate daily recording and timely billing of lessons, clinics, events, guest fees, and other authorized charges. Verify attendance and instructor records and promptly resolve discrepancies through established procedures.
• Assist with operating plans, purchasing requests, equipment inventories, and labor tracking. Work within approved budgets and obtain authorization for spending, staffing changes, and overtime.
• Track participation, court use, lesson activity, member feedback, and event results. Report outcomes and recommend improvements to the Director of Racquets.
• Attend Senior Staff, Racquets Committee, subcommittee, and departmental meetings as assigned. Prepare requested updates and follow through on approved action items.

Facilities and Equipment
• Inspect courts and surrounding areas daily. Perform or coordinate routine court preparation, cleaning, and minor maintenance within training and authority; check nets, equipment, supplies, and general presentation.
• Coordinate repair needs with the Director of Racquets and Maintenance team. Promptly report hazards and equipment defects, restrict unsafe areas under Club procedures, and follow weather, emergency, and injury response protocols.

Qualifications • Minimum of three years of progressive racquets teaching experience, including experience as an assistant professional or equivalent in a private club, resort, hotel, collegiate, or comparable quality operation. Prior head professional experience is preferred. • College tennis experience and a current USTA NTRP playing level of at least 5.0, with the ability to demonstrate techniques and teach competitive players effectively. • Demonstrated experience teaching adults and juniors, coaching men’s and women’s competitive teams, and delivering age-appropriate 10-and-under tennis instruction. • Current RSPA or PTR tennis teaching certification preferred. Platform tennis and pickleball teaching certifications are also preferred, together with practical teaching and programming ability across the Club’s three racquets sports. Experience with padel or other racquets sports is an additional asset. • Demonstrated ability to supervise employees, prepare schedules, organize events, manage competing priorities, and follow through on operational and financial responsibilities. • Excellent written and verbal communication, sound judgment, discretion, and a consistent record of integrity, professionalism, and personalized service. A positive, adaptable approach and the ability to collaborate across departments are essential. • Proficiency with email, spreadsheets, electronic reservations, registrations, and member billing; Clubessential experience preferred. • Current CPR, AED, and first aid certification, or ability to obtain certification within the timeframe established by the Club. Maintain required credentials and complete assigned professional development and safety training. Working Conditions and Physical Requirements • Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays, based on seasonal programming and operational needs. • Ability to perform essential duties, with or without reasonable accommodation, including extended periods of standing, walking, on-court instruction, demonstrating strokes, bending, reaching, and safely moving racquets equipment and supplies. • Work includes outdoor courts and exposure to seasonal heat, cold, sun, and changing weather. Follow established precautions and adjust activities when conditions require.

Leadership and Authority
The Head Racquets Professional directs assigned daily activities within the Director of Racquets’ approved plans, policies, and budget. The Director retains overall departmental leadership and approval of staffing, expenditures, programming changes, and policy exceptions. Personnel matters are coordinated with the Director and Human Resources.

Compensation and Application
The compensation package includes a base salary and competitive lesson rate, with medical, dental, and vision benefits and a 401(k) plan with matching, subject to plan terms and eligibility.

This description outlines the primary responsibilities of the position. Related duties may be assigned by the Director of Racquets to support Club operations.

How to apply:
Please send your resume to the email provided.

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