Tennis Professional
Country Club in Columbine Valley, Colorado is looking for a Tennis Professional.

Position Overview:
Provide excellent tennis instruction and customer service to encourage repeat business.

Requirements
• Member Experience Management
• Develop safe, professional, and comprehensive tennis lessons and programs to ensure students develop along a pathway that will encourage continued involvement and a positive NPS.
• Monitor, demonstrate, and instruct students on proper technique and strategies to improve their overall tennis game
• Ensure students understand tennis rules, scoring procedures, safety rules and tennis etiquette
• Ensure all tennis facilities and equipment are clean, organized and in good working condition
• Quickly and efficiently respond to member questions, comments, and concerns
• Sales & Promotion
• nvolve members with programs, tournaments and special events, fully utilizing available marketing support and tools.
• Actively participate in the system wide sales effort with Membership Advisors and Member Activities, ensuring tennis is an integral component of the Life Time brand
• Actively participate in integrating new members into the Life Time tennis program.
• Identify inactive tennis players and re-engage them in appropriate programs.
• Actively develop a positive image for Life Time Tennis in the community through involvement with schools, community education programs, charities and fund raisers.
• Promote and sell Tennis programs, lessons, court time, equipment, etc. and encouraging repeat business
• Work closely with other Life Time business units to raise awareness about Tennis and look for ways to partner with them in improving the member experience
• Continually increase knowledge of all Life Time programs, products, and services and promote them to students
• Support and articulate the Life Time mission statement
• Adhere to company policies and procedures
• Ensure cleanliness of the club using all 5 senses:
• Sight to ensure club is neat and orderly
• Sound to ensure music/sound levels are appropriate
• Touch to ensure floors, countertops, etc are clean and dry
• Taste to ensure food & beverages in the café are up-to-standards
• Smell to ensure the club is fresh and odor free

Customer Service:
Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers

Safety Responsibilities:
• Comply with all company safety rules
• Use all required safety devices and personal protection equipment
• Report accidents and injuries to supervisor as soon as possible
• Participate in safety training and safety inspections
• Suggest methods of preventing hazards to safety committee

Qualifications:
• High School diploma or GED
• Experience teaching tennis lessons
• Licenses / Certifications / Registrations:
• USPTA/PTR certification
• CPR/AED certification received within 30 days of hire

Knowledge, Skills, Abilities and Other Characteristics
• Excellent customer service skills, friendly, outgoing, and positive attitude
• Ability to build positive relationship with members and team members
• Excellent communication skills
• Ability to resolve conflicts in a professional, tactful manner
• Comfortable working with all age groups
• Ability to multi-task and learn quickly
• Excellent time management and organizational skills
• Thorough knowledge of the game of tennis
• Effective teaching styles and techniques

How to apply:
Please apply via URL provided.

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