Tennis & Pickleball Director
Club in Eugene, Oregon is looking for a Tennis & Pickleball Director.

Position Overview:
Essential Functions

Maintain pro-level knowledge of the sports of tennis and pickleball to provide effective information and support to members and to inform appropriate programming at the Center, including trends in programming and facilities

Work closely with the Senior Manager of Membership and the VP of Community Engagement on the planning, organizing, implementing, communicating, and delivery of high-quality tennis and pickleball programs for all ages.

Supervise a team of program staff (tennis and pickleball pros and attendants), including hiring, onboarding, training, performance management, disciplinary actions, and mentoring.

Develop and lead group tennis programs, implement special events/leagues/tournaments, and create/propose additional programming to promote tennis and pickleball.

Evaluate the success of programming, utilizing data and key performance indicators to make decisions about program changes.

Establish functional policies and make tactical decisions at the Tennis & Pickleball Center, within overall strategic direction, with top management guidance

Establish and manage an internal tennis and pickleball skill-level rating system, ensuring that all players receive a skill rating that is documented in our systems. Enforce all rules about skill-level requirements to ensure appropriate players are in group programs.

Solve complex problems at the Tennis & Pickleball Center, applying research, training, or business approaches in new ways; develop and recommend new alternatives to senior leaders

Provide excellent service to members, guests, and program participants

Ask and answers question from program participants and members to support them in achieving their goals related to tennis, pickleball, health and well-being

Create relationships and build connections with our members

Spot-check playtimes and ensure members who sign up are showing up and those on the waitlist are not (enforcing rules and guidelines).

Ensure that members follow our member code of conduct, document incidents in a timely manner, and report them to the Senior Manager at the Patterson Campus Tennis & Pickleball Center.

Ensure the space is clean, organized, and ready for tennis and pickleball programming.

Attend staff meetings and trainings as required. Complete all required trainings as assigned by supervisor, by scheduled due date.

If required to drive while on duty (either your own vehicle or a Y-owned vehicle), must maintain a current, valid Oregon driver’s license, a DMV driving record that meets YMCA standards, and evidence of insurability throughout entire term of employment

Perform other duties as assigned

Minimum Qualifications

At least six-and-a-half years of experience teaching tennis and/or pickleball classes or lessons

RSPA (Elite Pro), IPTPA, PTR/, or USAPA PPR Certification

Previous experience as a Head Tennis or Pickleball professional at a tennis or pickleball facility

Preferred Qualifications

Previous experience managing a tennis or pickleball facility

Previous experience at a YMCA

Conversational fluency in Spanish

Professional Competencies

Mission Advancement: Accepts and demonstrates the Ys values; demonstrates a desire to serve others and fulfill community needs; recruits volunteers and builds effective, supportive working relationships with them; supports fundraising

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions; builds rapport and relates well to others; seeks first to understand the other persons point of view and remains calm in challenging situations; listens for understanding and meaning; speaks and writes effectively; takes initiative to assist in developing others

Operational Effectiveness: Makes sound judgments and transfers learning from one situation to another; embraces new approaches and discovers ideas to create a better member experience; establishes goals, clarifies tasks, plans work and actively participates in meetings; follows budgeting policies and procedures and reports all financial irregularities immediately; strives to meet or exceed goals and deliver a high-value experience for members

Personal Growth: Pursues self-development that enhances job performance; demonstrates an openness to change and seeks opportunities in the change process; accurately assesses personal feelings, strengths and limitations and how they impact relationships; has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology

Work Environment & Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to conduct classes and activities

Ability to perform all physical aspects of the position; including leading class, walking, running, standing, bending, reaching, and lifting

Employee Benefits & Discounts

Careers | Eugene Family YMCA (eugeneymca.org)

The Eugene Family YMCA is an Equal Employment Opportunity Employer.

The Eugene Family YMCA is committed to creating an environment of mutual recognition where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Y believes that diversity, inclusion, and a sense of purpose and belonging in the workplace are critical to the achievement of our mission. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

The Y: We’re for youth development, healthy living, and social responsibility.

How to apply:
Please send your resume to the email provided.

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