Pro Shop Associate
Country Club in Wellesley, Massachusetts is looking for a Pro Shop Associate.

Position Overview:
Country Club in Wellesley, MA is seeking a friendly, organized, and customer-focused Pro Shop Associate to join our Racquets Department. This position is ideal for someone who enjoys working with people, has strong organizational skills, and thrives in a fast-paced, team-oriented environment.

Position Responsibilities

· Welcome and assist members and guests with a professional and friendly attitude.
· Manage daily check-ins and court reservations using CourtReserve.
· Answer phone calls, respond to emails, and provide information about racquets, programs, and events.
· Process retail sales and maintain accurate point-of-sale transactions.
· Keep the Pro Shop clean, organized, and fully stocked.
· Assist with merchandise displays, inventory, and restocking.
· Support racquets professionals with clinics, leagues, tournaments, and special events.
· Help prepare daily reports and perform general administrative duties.
· Provide exceptional customer service while creating a welcoming atmosphere for members.

Qualifications

· Excellent customer service and communication skills.
· Strong organizational skills with attention to detail.
· Comfortable using computers and learning club management software.
· Ability to multitask in a busy environment.
· Positive attitude and willingness to work as part of a team.
· Availability to work mornings, evenings, weekends, and holidays as needed.
· Previous retail, hospitality, customer service, or racquets experience is preferred but not required.

Compensation & Benefits
· Pay range hourly ($17 to $20)
· Staff uniforms are provided.
· Employee meals during scheduled shifts when available.
· Opportunity to work in a premier private club with a supportive team.
· Discounts on racquets merchandise where applicable.
· Professional development opportunities within the Racquets Department.

How to apply:
Please send your resume to the email provided.

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